Manage incidents and on-call schedules with PagerDuty
PagerDuty is a Sim integration in the Observability category. Sim is the AI workspace where teams build and deploy AI agents. Sim's PagerDuty integration provides 15 tools and 6 triggers that AI agents can use inside Sim's visual workflow builder. PagerDuty connects with an API key. Free to start at sim.ai.
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Integrate PagerDuty into your workflow to list, get, create, update, snooze, and merge incidents, add notes and list alerts, look up services and escalation policies, check on-call schedules, list users, and send monitoring events through the Events API v2.
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Open your workspace, drag a PagerDuty block onto the workflow builder, and paste in your PagerDuty API key.
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your PagerDuty automation is live.
Add a PagerDuty trigger to a Sim agent and it starts a run whenever one of these PagerDuty events occurs.
Trigger workflow when a new incident is triggered in PagerDuty
Trigger workflow when an incident is acknowledged in PagerDuty
Trigger workflow when an incident is resolved in PagerDuty
Trigger workflow when an incident is escalated in PagerDuty
Trigger workflow when an incident is reassigned in PagerDuty
Trigger workflow from any PagerDuty incident event
Ready-to-use templates featuring PagerDuty. Click any to build it instantly.
15 PagerDuty tools available to Sim agents.
List incidents from PagerDuty with optional filters.
Get a single incident from PagerDuty by ID.
Create a new incident in PagerDuty.
Update an incident in PagerDuty (acknowledge, resolve, change urgency, etc.).
Snooze a triggered PagerDuty incident for a number of seconds, after which it returns to triggered.
Merge one or more source incidents into a target incident. Source incidents are resolved and their alerts move to the target.
Add a note to an existing PagerDuty incident.
List the individual alerts attached to a PagerDuty incident.
List services from PagerDuty with optional name filter.
Get a single service from PagerDuty by ID.
List current on-call entries from PagerDuty.
List escalation policies from PagerDuty with an optional name filter.
List on-call schedules from PagerDuty with an optional name filter.
List users from PagerDuty with an optional name/email filter.
Send a trigger, acknowledge, or resolve event to PagerDuty Events API v2 using a service integration key. Used to page from monitoring/alerting sources without a PagerDuty user account.
Sim's PagerDuty integration adds 15 tools and 6 triggers to the AI agents you build in Sim's visual workflow builder. Manage incidents and on-call schedules with PagerDuty.
