Revenue intelligence and conversation analytics
Gong is a Sim integration in the Sales category. Sim is the AI workspace where teams build and deploy AI agents. Sim's Gong integration provides 29 tools and 2 triggers that AI agents can use inside Sim's visual workflow builder. Gong connects with an API key. Free to start at sim.ai.
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Integrate Gong into your workflow. Access call recordings, transcripts, user data, activity stats, scorecards, trackers, library content, coaching metrics, and more via the Gong API.
Sign up at sim.ai in seconds. No credit card required. Your workspace is ready immediately.
Open your workspace, drag a Gong block onto the workflow builder, and paste in your Gong API key.
Pick the tool you need, wire in an AI agent for reasoning or data transformation, and run. Your Gong automation is live.
Add a Gong trigger to a Sim agent and it starts a run whenever one of these Gong events occurs.
Generic webhook trigger for all Gong events
Trigger workflow when a call is completed and processed in Gong
Ready-to-use templates featuring Gong. Click any to build it instantly.
29 Gong tools available to Sim agents.
Retrieve call data by date range from Gong.
Upload call metadata to Gong and let Gong pull the media from a URL.
Retrieve detailed data for a specific call from Gong.
Retrieve transcripts of calls from Gong by call IDs or date range.
Retrieve detailed call data including trackers, topics, highlights, and AI spotlight content (brief, outline, key points, call outcome) from Gong.
List all users in your Gong account.
Retrieve details for a specific user from Gong.
Retrieve aggregated activity statistics for users by date range from Gong.
Retrieve detailed day-by-day activity (call IDs per activity type) for users by date range from Gong.
Retrieve aggregated user activity grouped into time periods (day, week, month, quarter, year) by date range from Gong.
Retrieve interaction statistics for users by date range from Gong. Only includes calls with Whisper enabled.
Retrieve answered scorecards for reviewed users or by date range from Gong.
Retrieve library folders from Gong.
Retrieve the list of calls in a specific library folder from Gong.
Retrieve scorecard definitions from Gong settings.
Retrieve smart tracker and keyword tracker definitions from Gong settings.
List all company workspaces in Gong.
List Gong Engage flows (sales engagement sequences).
Assign up to 200 CRM prospects (contacts or leads) to a Gong Engage flow.
Remove a prospect from Gong Engage flows. Omit the flow ID to remove the prospect from all flows they are assigned to.
Get the Gong Engage flows currently assigned to the given CRM prospects.
Retrieve coaching metrics for a manager from Gong.
Ask a natural-language question about a CRM account, deal, contact, or lead. Gong answers from up to 60 calls and 500 emails associated with the entity. Consumes Gong credits.
Generate an AI brief (configured in Gong Agent Studio) for a CRM account, deal, contact, or lead. Consumes Gong credits.
Retrieve Gong log entries of a specific type within a time range.
Find all references to an email address in Gong (calls, email messages, meetings, CRM data, engagement).
Find all references to a phone number in Gong (calls, email messages, meetings, CRM data, and associated contacts).
Erase all Gong data (calls, email messages, leads, contacts) referencing an email address. Asynchronous and irreversible.
Erase all Gong data (calls, leads, contacts) referencing a phone number. Asynchronous and irreversible.
Sim's Gong integration adds 29 tools and 2 triggers to the AI agents you build in Sim's visual workflow builder. Revenue intelligence and conversation analytics.
